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Your Manager’s Top 10!

Rose has been working with Scott for nearly seven years. Their organization has undergone a number of changes over the past few years, including changes with hiring/firing other employees, losing and gaining clients, and transitioning from one area of practice to...

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What Does Your Manager REALLY Want?

At the beginning of the year, we discussed what employees want from their employers/organizations, including perks such as flexible schedules and the opportunity to telecommute, autonomy in work and recognition, and opportunities for growth. These non-monetary...

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A Compromised Reached: Tip Pooling

On March 23rd, Congress passed their Omnibus Spending Bill which included a few components that impact the restaurant industry, particularly an amendment which addresses the highly debated topic of sharing and equally distributing tips. Tip pooling, when the servers’...

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Disaster Recovery: Part Deux

Last week, we discussed the importance of having a disaster recovery plan. Depending on the type of disaster your organization could potentially be faced with, developing a process for management and employees to follow in the event of a catastrophic event is vital to...

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Recovering from Disasters

Working at a popular theme park in the Southeast came with a unique set of challenges. When a Category 3 hurricane made landfall, a small seaside amusement park was struck hard. Damage caused by the storm surge and extreme wind gusts caused significant damage to rides...

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Optimistc Adaptation

When a merger resulted in a complete restructuring of the leadership team at the retail establishment Scott worked at, he had a difficult time working with the new members of management and new procedures regarding the chain of command. Already in an assistant manager...

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Change = A Constructive Challenge

Helen worked at a small consulting firm for nearly 7 years. When the company decided to downsize and move out of the property they were renting, employees were expected to transition to remote worksites (whether that be from home or an office they had access to). With...

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