Do You Have a Bully in Your Midst?

The term “bullying” has been a dominant topic in the news and media in recent years. Because of the focus on bullies in schools or similar settings, it is easy to overlook the fact that bullying comes in many forms and can pop up in a variety of locations, such as the workplace.  (more…)

Nuts-and-Bolts: One Size Fits All?

Part of being a manager is the responsibility we have to train, to ensure that our employees develop into well-rounded and skilled individuals. A common pitfall many managers fall into is the “one size fits all” approach to training. As tempting as this concept can be, it is important to keep in mind that every employee is different. Each employee has unique needs and career goals and should have training that is tailored to their individual, professional development.  (more…)

Do You Trust Your Employees?

The level of trust between managers and employees can make or break a functional and effective working relationship. When your employees don’t trust you, and when you don’t trust them, job performance is directly affected. In a recent study conducted by the American Psychological Association (APA), it was reported that roughly 52% of the surveyed employees stated that their organizations make them feel valued and appreciated. Employees who feel valued are more motivated to perform at their best and to help build the success of your organization.  (more…)

Nuts-and-Bolts: So You Need a New Employee?

In our last two “Nuts-and-Bolts” blog posts, we discussed the purpose of conducting reference checks and what questions to ask/not ask during these reference checks. Let’s take a step back and explore how to select the right candidate for the position. After your organization posts a job, the emails and resumes typically start flooding in. There are typically two factors that are the most important to consider: the candidate’s fit for the role and their fit within the organization. (more…)

Are You Competent…With Culture?

In today’s diverse work environments, Cultural Competence is an absolute essential for success. While we know we should practice it, we don’t often don’t understand what Cultural Competence means.

Before we can fully understand it, we need to get the basics down: “‘Culture’ refers to integrated patterns of human behavior that include the language, thoughts, communications, actions, customs, beliefs, values, and institutions of racial, ethnic, religious, or social groups. ‘Competence’ implies having the capacity to function effectively as an individual and an organization within the context of the cultural beliefs, behaviors, and needs presented by consumers and their communities” (, adapted from Cross, 1989). (more…)