Can You Hear Me Now???

We have all been there. You need to discuss something with your coworker or employee, but no matter how hard you try to get the point across, they just aren’t listening. Their eyes glaze over, they look confused, they appear distracted, or they simply aren’t paying attention. Dealing with a passive listener can lead to tension in the workplace, as communication suffers and tensions rise.

We have been discussing the importance and skill of active listening in recent posts, and have also touched base on the idea that perception (translating the message) is a huge part of being a good active listener. As good of an active listener that you may be, how do you deal with someone who is a passive listener? (more…)

Nuts-and-Bolts: Wellness Programs and the ADA

On April 20, 2015, the Equal Employment Opportunity Commission (EEOC) published their proposed rules pertaining to the application of the American’s with Disabilities Act (ADA) to wellness programs that employers offer their employees. Wellness programs are typically designed to improve the health of employees and, ideally, to reduce health care expenses. The type of wellness program can vary, including but not limited to: weight loss programs, gym memberships, assistance in quitting smoking, and participation in health risk assessments. (more…)

Rose Colored Glasses

Everyone views the world through rose colored glasses. We all come from varied backgrounds and are equally unique. These differences should be celebrated and used to create a better understanding of the world we live in. Beyond the worthy goal of inclusion, these differences help all of us see things in a new way. Behold the power of perception!

When most of us see a cat we typically think: cute, cuddly, funny, or simply not dangerous (well… maybe not all of us). However, from a mouse’s perspective, when he sees a cat, he sees and smells danger. Trust me, if you were the mouse’s size, you would too. (more…)

Nuts-and-Bolts: Ban the Box! (But What if it Applies?)

“Ban the Box” laws have been rapidly growing in a number of states, prohibiting employers from including a “check box” that inquires into an applicant’s criminal convictions as a part of their application, or at any time throughout the employment process, prior to a contingent job offer (and by default, the background check process). The premise of the “Ban the Box” movement is to provide Americans who have criminal records greater chances of getting hired.  (more…)

The Challenge of Active Listening

Most of us have heard that we must be “active listeners” and refrain from being passive listeners. Passive listening in and of itself isn’t bad, in that passive listening is simply listening or to put it another way, hearing. There are many occasions in which we passively listen, such as background music, television in the background, some conferences or webinars, etc. The danger of passive listening is that we can slip into a trance or get distracted to the point where we are not really listening to what is going on and being said. (more…)