I Don’t Know!

As a manager, or even as a professional, when was the last time you had to utter those dreaded words “I don’t know”?  When people rely on you to know the answers and to provide them with assurance, it can be difficult to inform them that you really don’t know the answer.  This can be amplified when the question is something that you feel you should already know the answer to, or you are worried that the questioner will think less of you if you don’t know the answer. (more…)